CV
18 Years of Experience
Experience
June 2021 – October 2022
Solstice Associates Ltd (part of the Energy Saving Trust)
Front End Designer and Developer
Designed website and mobile applications for the energy sector, within a specialist software company. I Introduced modern prototyping techniques into the development process, created wireframes and hi-fidelity prototypes for company clientele.
March 2019 – December 2020
Macmillan Education (Springer Nature UK)
Web Producer
Planned and managed the transformation of digital content and delivered a range of learning software platforms to demanding time-frames, whilst ensuring quality and minimising risk • Lead delivery of software development, collaborating with editorial and technical teams, planned milestones and mitigated risk within an Agile and Waterfall environment • Delivered and managed feature requests and bug fixes with JIRA • Implemented Agile methodology as a part of the team daily work process
October 2012 – September 2018
Queen Mary University of London
Front-End Developer
As a collaborator in a multi-disciplinary agile-led digital team, I created responsive websites using UX methodologies at this prestigious Russell Group university, and further developed my user research skills • Analysed user research from Google Analytics and internal marketing research • Introduced UX methods into team design phases, namely card sorting, user data gathering, persona mapping and experience mapping.
May 2008 – September 2012
The National Gallery
Digital Media Designer
As a Designer in a small but highly skilled digital team, I developed mobile requirements, worked on campaigns, developed interfaces and the main UX person and developer. Ensured quality, creativity and great usability • Initiated user testing; developed task analysis scenarios, deployed online surveys and analysed results and implemented fixes to increased user satisfaction • Defined requirements, personas and user case-scenarios for mobile website project • Created prototypes and wireframes to create new microsites, website features and content
2007
Shelter
Web Coder
Designed and coded web pages, email newsletters, banners and animations for the Shelter website in a deadline-driven environment; facilitated and analysed user testing project.
2006
Comic Relief
Web Designer
Designed and coded web pages on Red Nose Day website and animated banners.
2006
Ofgem
Website Manager
Managed and developed website, wrote content, co-managed new website development project.
2003-2005
Department for International Development
Intranet Officer
Designed and wrote web content for corporate intranet.
Education
2006
University of Westminster
MSc Interactive Media
2000
University of East Anglia
BA (Hons) History & Politics
Courses
2022
UX Design Institute
Professional Diploma in UX Design (pending)
A full-process UX course that is credit-rated by the Glasgow-Caledonian University
2015
Akendi
User Experience Designer Certification
Practical and theory based course with other UX professionals that expanded and consolidated my UX knowledge. UX certification gained on completion of final test.
2014
Sprint Agile
Agile Scrum Master
A training workshop that gave me the ability to work and manage a project within an Agile methodology. Scrum Master Certification by the Scrum Alliance gained on completion.
Tech Skills
- Figma
- Visio
- Photoshop
- Illustrator
- InDesign
- GitHub
- Final Cut Pro
- HTML 5/CSS, SASS
- JavaScript
- WCAG accessibility expertise.
UX and Design Skills
- User Interface design
- Idea exploration
- Experience mapping
- Persona creating
- Prototyping
- Usability testing
- Information architecture
Project management
- Agile scrum master
- Stakeholder relationship
- Smart Sheet
- Jira