CV

18 Years of Experience

Experience

June 2021 – October 2022

Solstice Associates Ltd (part of the Energy Saving Trust)

Front End Designer and Developer

Designed website and mobile applications for the energy sector, within a specialist software company. I Introduced modern prototyping techniques into the development process, created wireframes and hi-fidelity prototypes for company clientele.

March 2019 – December 2020

Macmillan Education (Springer Nature UK)

Web Producer

Planned and managed the transformation of digital content and delivered a range of learning software platforms to demanding time-frames, whilst ensuring quality and minimising risk • Lead delivery of software development, collaborating with editorial and technical teams, planned milestones and mitigated risk within an Agile and Waterfall environment • Delivered and managed feature requests and bug fixes with JIRA • Implemented Agile methodology as a part of the team daily work process

October 2012 – September 2018

Queen Mary University of London

Front-End Developer

As a collaborator in a multi-disciplinary agile-led digital team, I created responsive websites using UX methodologies at this prestigious Russell Group university, and further developed my user research skills • Analysed user research from Google Analytics and internal marketing research • Introduced UX methods into team design phases, namely card sorting, user data gathering, persona mapping and experience mapping.

May 2008 – September 2012

The National Gallery

Digital Media Designer

As a Designer in a small but highly skilled digital team, I developed mobile requirements, worked on campaigns, developed interfaces and the main UX person and developer. Ensured quality, creativity and great usability • Initiated user testing; developed task analysis scenarios, deployed online surveys and analysed results and implemented fixes to increased user satisfaction • Defined requirements, personas and user case-scenarios for mobile website project • Created prototypes and wireframes to create new microsites, website features and content

2007

Shelter

Web Coder

Designed and coded web pages, email newsletters, banners and animations for the Shelter website in a deadline-driven environment; facilitated and analysed user testing project.

2006

Comic Relief

Web Designer

Designed and coded web pages on Red Nose Day website and animated banners.

2006

Ofgem

Website Manager

Managed and developed website, wrote content, co-managed new website development project.

2003-2005

Department for International Development

Intranet Officer

Designed and wrote web content for corporate intranet.

Education

2006

University of Westminster

MSc Interactive Media

2000

University of East Anglia

BA (Hons) History & Politics

Courses

2022

UX Design Institute

Professional Diploma in UX Design (pending)

A full-process UX course that is credit-rated by the Glasgow-Caledonian University

2015

Akendi

User Experience Designer Certification

Practical and theory based course with other UX professionals that expanded and consolidated my UX knowledge. UX certification gained on completion of final test.

2014

Sprint Agile

Agile Scrum Master

A training workshop that gave me the ability to work and manage a project within an Agile methodology. Scrum Master Certification by the Scrum Alliance gained on completion.

Tech Skills

  • Figma
  • Visio
  • Photoshop
  • Illustrator
  • InDesign
  • GitHub
  • Final Cut Pro
  • HTML 5/CSS, SASS
  • JavaScript
  • WCAG accessibility expertise.

UX and Design Skills

  • User Interface design
  • Idea exploration
  • Experience mapping
  • Persona creating
  • Prototyping
  • Usability testing
  • Information architecture

 

Project management

  • Agile scrum master
  • Stakeholder relationship
  • Smart Sheet
  • Jira